As 2021 draws to a close, Sarsfield Memorials would like to thank all our customers for the continued support during the year which has been another challenging one.
The ongoing issues with Covid have obviously continued to affect the way we work, with many customer consultations having to be done remotely. We have always preferred to see customers face to face in their homes and have been continuing this way, if it could be done safely. However we also appreciate that even if the rules allow meetings there are some who wish to limit who they interact with and we have respected this when discussing orders.
We have also done many appointments at the graveside or a loved ones favourite outdoor location. This has often made it easier for clients to discuss their wishes for the memorial at a difficult time. As a customer-led business, we remain attentive to their needs and do all we can to make our customers feel as comfortable as possible when dealing with them.
Dealing with basic health and wellbeing due to Covid has been difficult enough but the extra challenges faced by the container crisis has been an extra burden. This has led to delivery delays in granite memorials from India and China, as well as price hikes but we have managed to honour original quotations. However our current prices are not sustainable longer term and we will have no option but to increase our prices in 2022.
We head into 2022 not knowing how the Omicron variant will affect our daily lives, but are hopeful our customers can have a safe and healthy New Year. Throughout 2022 we will be marking the 75th anniversary of Sarsfield Memorials foundation with a number of special offers as well as supporting community events and charities. Please keep an eye on our Facebook, Twitter and Instagram pages for updates, which will be updating at least once a month.
Once again, thank you to all our customers for their continued loyalty and support and we look forward to providing a service over the next twelve months and beyond.