At Sarsfield Memorials we have always been happy to provide free no obligation quotations to anybody who makes an enquiry. Due to unprecedented rising fuel costs, we are now having to make some slight alterations to this process. However, in nearly all cases there will remain no charge to potential customers.
It is straightforward enough to give quotes for new memorials, but that is not necessarily the case for an existing one that requires additional inscriptions or renovation. We are only able to give a quote we can be certain of honouring if we can see the extent of any repairs that may be required. With additional lettering for example, the area where they are to be added may need attention first, so it is not necessarily just a case of how much we charge per letter.
If a potential customer can send us a clear good quality recent photograph (i.e. within the last 3 months) of their memorial, then we can give a quote for works required based on this, normally on the same day. Images can be sent to us by email, WhatsApp or iPhone. We are also happy to provide free quotes for anybody who is happy to wait until we are working in a cemetery where their loved ones grave is situated. In some cases, the men may be in the cemetery that day or within a few days, some cemeteries we may only fix in once a fortnight, so if you are prepared to wait till the men are working in the cemetery then no charge will apply, we will always aim to get a quotation to you as quickly as possible.
However in some Churchyards or cemeteries in outlying areas of where we cover such as Southport or Wirral, we may only be there once a month or less. It is in situations like these where a customer does not want to wait until we are there carrying out work and instead a special visit is required, that we are now having to charge a fee prior to providing a quote. We will advise you at the time of your enquiry whether any fee is to be charged for visiting a cemetery.
This step is not something we are comfortable in taking. However the sharp rise in fuel prices in recent months has left us with no other choice. During the last two years we have held our prices despite increases in the cost of materials that are imported from China and India, caused by the global container crisis. To remain viable as a business, we simply have to consider whether or not a journey to a cemetery solely to provide a quote can be justified.
We do hope potential customers understand the situation and can provide us with images of their memorials or be patient and wait until we are working in that particular cemetery. If we do need to charge a fee, we will only advise you of this before providing the quote and will not look at the memorial until you confirm it is ok to go ahead and make a payment, we do aim to keep costs to a minimum if costs do need to be applied. If you do have any queries though please do not hesitate to contact us, we welcome all enquiries.